Redfish Property Management is committed to providing prompt and reliable maintenance and repair services for your property. Our goal is to ensure that your property remains in excellent condition and that any issues are addressed efficiently. Here’s a step-by-step guide on how to access maintenance and repair services offered by Redfish Redfish property management New Orleans:
Step 1: Report the Maintenance Request
If you are a tenant in one of our managed properties and need maintenance or repairs, the first step is to report the issue to us. You can do this through one of the following methods:
- Online Portal: Log in to your tenant portal on our website using your credentials. Navigate to the maintenance section and submit a detailed maintenance request form.
Step 2: Maintenance Assessment and Scheduling
After receiving your maintenance request, our team will assess the issue to determine the appropriate course of action. Depending on the urgency and nature of the problem, we will schedule a maintenance visit.
- Urgent Repairs: For urgent repairs that require immediate attention (e.g., burst pipes, heating or cooling issues), we will dispatch our maintenance team promptly to address the problem.
- Non-Urgent Repairs: For non-urgent repairs, we will schedule a visit during regular business hours. Our team will work with you to find a suitable time for the repair visit.
Step 3: Maintenance and Repairs
When the scheduled maintenance visit arrives, our skilled and licensed maintenance professionals will conduct the necessary repairs. Our team is well-equipped to handle a wide range of maintenance and repair tasks, including plumbing, electrical, HVAC, appliance repairs, and more.
Step 4: Follow-Up and Quality Assurance
After the repairs are completed, we will follow up with you to ensure that the issue has been resolved to your satisfaction. If you have any additional concerns or questions, we are here to assist you.
Step 5: Emergency Repairs
For emergencies that occur outside of business hours, such as severe leaks or safety hazards, please contact our 24/7 emergency maintenance hotline at (555) 123-4567. Our team is available around the clock to address urgent issues promptly.
Conclusion
At Redfish Property Management New Orleans, we prioritize the timely and efficient resolution of maintenance and repair requests. By following this guide, you can access our maintenance services easily and have peace of mind knowing that your property is in good hands. Our dedicated team is here to ensure that your property remains in excellent condition and that you and your tenants have a positive experience with our maintenance services.
